Delivery & Returns
All pieces of jewellery are handmade-to-order by Pamela. Please allow up to working 2 days before your item is dispatched.
UK Standard Delivery
3-5 business days
Free delivery via Royal Mail when you spend £35 or more.
A £2.95 delivery charge will be applied to orders under £35.
Signature is required for orders over £35.
Changed your mind? No problem, you can return your items up to 14-days after you receive them for a full refund or exchange. Items must be in the same condition as received and in their original packaging.
For hygiene reasons, earrings cannot be returned or exchanged unless faulty. This does not affect your statutory rights.
Post back your items, together with your name, address, order number and state whether you are returning or exchanging your items. Please sent it to:
First floor, 85 Great Portland Street
We recommend using a Signed For or tracked delivery service to ensure your items arrive. We will process your refund within 14 working days of receiving your return and you will receive an email to confirm your refund to the original payment method you used.